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| Chris-Chrkl | hi | 04:05 |
|---|---|---|
| Chris-Chrkl | anyone around to help me with a potential bug? Want to make sure it's one before I report it at the tracker. | 04:05 |
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| GeoffTheMedi2 | chris: I might be able to help... | 04:31 |
| Chris-Chrkl | oh, hi Geoff. | 04:39 |
| GeoffTheMedi2 | what was your bug...? | 04:41 |
| Chris-Chrkl | The problem is the following: I'm using the .10 version with WinXP Home and ZoneAlarm. It is not the usual zone alarm bug, I have set the game to open in window mode and have allowed access through the firewall permanently. | 04:42 |
| Chris-Chrkl | Still when I start a single player game, all I get is a black screen/window with lagging background music | 04:42 |
| GeoffTheMedi2 | can you run from the console window like so: freeorion --log-level DEBUG | 04:43 |
| Chris-Chrkl | trying now | 04:43 |
| GeoffTheMedi2 | and see if there's anything notable in the resulting debug output? | 04:43 |
| Chris-Chrkl | it crashes that way without any output | 04:44 |
| Chris-Chrkl | "Windows has detected an error ..." | 04:45 |
| GeoffTheMedi2 | before the freeorion splash screen pops up? | 04:46 |
| Chris-Chrkl | yes | 04:46 |
| Chris-Chrkl | it was loading for some time (HD LED blinking) and then it crashed. Another try resulted in an immediate crash. | 04:47 |
| Chris-Chrkl | do you think I should try a downgrade to .09 | 04:48 |
| Chris-Chrkl | or is .08 the latest stable release? | 04:48 |
| GeoffTheMedi2 | there are no "stable" releases yet. | 04:48 |
| Chris-Chrkl | ok :) | 04:49 |
| GeoffTheMedi2 | something's rather screwed up on your system or your install if it's just crashing from the command line... | 04:49 |
| Chris-Chrkl | everything else works just fine | 04:49 |
| GeoffTheMedi2 | does it still work fine if you just run "freeorion" from the command line? | 04:49 |
| Chris-Chrkl | testing | 04:49 |
| Chris-Chrkl | crashes as well | 04:49 |
| Chris-Chrkl | but maybe that's a result from the first crash. | 04:50 |
| Chris-Chrkl | Will try to start via cmd after the next reboot | 04:50 |
| GeoffTheMedi2 | delete config.xml in documents and settings/username/application data/freeorion | 04:50 |
| GeoffTheMedi2 | maybe something got stuck in there that's causing a problem | 04:51 |
| Chris-Chrkl | ok | 04:51 |
| Chris-Chrkl | I'll reboot and try ... | 04:52 |
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| Chris-Chrkl | re | 05:03 |
| Chris-Chrkl | so, Geoff, I tried again after the reboot and the game behaved "normally". | 05:03 |
| GeoffTheMedi2 | meaning? | 05:04 |
| Chris-Chrkl | It started from cmd without parameters and gave the same output I got with the Debug log-level enabled. But no debug output whatsoever for the start of a single-player game. | 05:05 |
| Chris-Chrkl | copy&paste following ... | 05:05 |
| Chris-Chrkl | [...]\FreeOrion>freeorion --log-level DEBUG | 05:05 |
| Chris-Chrkl | 1215162075 DEBUG : OpenAL initialized. Version 1.1Renderer SoftwareVendor Creative Labs Inc. | 05:05 |
| Chris-Chrkl | Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX3.0EMULATED EAX4.0EMULATED AL_EXT_OFFSET AL_EXT_LINEAR_DISTANCE AL_EXT_EXPONENT_DISTANCE | 05:05 |
| Chris-Chrkl | 1215162076 DEBUG : SDLInit() complete. | 05:05 |
| Chris-Chrkl | 1215162076 DEBUG : GLInit() complete. | 05:05 |
| Chris-Chrkl | 1215162077 DEBUG : Limited FPS to 60 | 05:05 |
| Chris-Chrkl | when I close the black window with bg music I get another message about normal termination (OpenGL something) | 05:06 |
| GeoffTheMedi2 | do you get to the main splash screen? | 05:07 |
| Chris-Chrkl | yes, the menu and everything are working | 05:07 |
| GeoffTheMedi2 | and it hangs after you click start new game, then done on the galaxy setup screen? | 05:07 |
| Chris-Chrkl | I can configure the settings and my graphics driver is up-to-date | 05:07 |
| GeoffTheMedi2 | if you watch in task manager, are freeoriond.exe and any freeorionca.exe processes started? And do those have approval in the firewall? | 05:08 |
| Chris-Chrkl | it doesn't really hang, I can terminate it normally with closing the window. It's just a black screen, and yes, after the setup-screen for the game | 05:08 |
| Chris-Chrkl | moment ... | 05:08 |
| Chris-Chrkl | only freeoriond is running and has all permissions in the FW | 05:10 |
| Chris-Chrkl | no freeorionca in either one | 05:10 |
| GeoffTheMedi2 | what do you mean by "in either one" ? | 05:10 |
| Chris-Chrkl | neither in the task manager nor an entry in the firewall config | 05:10 |
| Chris-Chrkl | so freeorionca has never been executed up to now | 05:11 |
| Chris-Chrkl | else it would have gotten an entry in ZoneAlarm | 05:11 |
| GeoffTheMedi2 | hmm. have you tried different galaxy setup settings? I've never heard of any one in particular causing problems, but it's possible one could... | 05:11 |
| Chris-Chrkl | I always used the default ones up to now. trying otherwise ... | 05:12 |
| GeoffTheMedi2 | don't bother | 05:12 |
| GeoffTheMedi2 | if you're using default, they should work, or we'd be getting a lot more error reports | 05:12 |
| GeoffTheMedi2 | could you post the contents of freeoriond.log in the same directory that config.xml is in..? | 05:13 |
| Chris-Chrkl | trying with fifty stars and the lowest settings for everything else. | 05:13 |
| Chris-Chrkl | ok, just a second | 05:13 |
| Chris-Chrkl | it's empty, zero-byte file | 05:14 |
| GeoffTheMedi2 | run freeorion with --log-level DEBUG | 05:14 |
| Chris-Chrkl | and the freeorion.log contains the same that I posted as debug output above | 05:14 |
| Chris-Chrkl | that's what I posted, already | 05:14 |
| GeoffTheMedi2 | uhm... ok | 05:15 |
| Chris-Chrkl | log-level DEBUG seems to be default | 05:15 |
| Chris-Chrkl | get nothing more when it's active | 05:15 |
| GeoffTheMedi2 | it's supposed to be, but you said you weren't getting any output, and someone else said something similar in another bug, so I was beginning to wonder... | 05:15 |
| GeoffTheMedi2 | what happens if you run "freeoriond -h" | 05:16 |
| Chris-Chrkl | moment | 05:16 |
| Chris-Chrkl | >freeoriond -h | 05:18 |
| Chris-Chrkl | Usage: | 05:18 |
| Chris-Chrkl | -h, --help | 05:18 |
| Chris-Chrkl | ERROR: Print this help message. | 05:18 |
| Chris-Chrkl | --log-level | 05:18 |
| GeoffTheMedi2 | ok | 05:18 |
| Chris-Chrkl | Sets the level at or above which log messages will be output (levels in | 05:18 |
| Chris-Chrkl | order of decreasing verbosity: DEBUG, INFO, NOTICE, WARN, ERROR, CRIT, | 05:18 |
| GeoffTheMedi2 | don't need the rest | 05:18 |
| Chris-Chrkl | ALERT, FATAL, EMERG) | Default: DEBUG | 05:18 |
| Chris-Chrkl | [...] | 05:18 |
| Chris-Chrkl | thought so :) | 05:18 |
| GeoffTheMedi2 | ok... start up another cmd window | 05:18 |
| GeoffTheMedi2 | in one, run just "freeoriond" | 05:18 |
| Chris-Chrkl | k | 05:18 |
| Chris-Chrkl | running | 05:19 |
| GeoffTheMedi2 | in the other run "freeorion --force-external-server" | 05:19 |
| Chris-Chrkl | ok, got the game menu | 05:20 |
| GeoffTheMedi2 | try starting a single player game | 05:20 |
| Chris-Chrkl | still the same ole black | 05:20 |
| GeoffTheMedi2 | anything in the freeoriond window? | 05:20 |
| Chris-Chrkl | nope | 05:21 |
| Chris-Chrkl | all running, no output | 05:21 |
| GeoffTheMedi2 | I don't know what the problem is... the client just doesn't seem to be able to communicate with the server on your system. | 05:21 |
| Chris-Chrkl | just an idea ... | 05:21 |
| GeoffTheMedi2 | maybe shutting down the firewall would help? | 05:21 |
| Chris-Chrkl | OK, I will check that when I'm offline | 05:22 |
| Chris-Chrkl | I did not install the game in the default location, \programs\freeorion but my personal choice \programs\games\freeorion. Could it be that there is a hard-coded call for the freeorionca executable? | 05:22 |
| GeoffTheMedi2 | I don't think so.. | 05:23 |
| Chris-Chrkl | k | 05:23 |
| Chris-Chrkl | then I'm going off and trying without the FW active | 05:23 |
| GeoffTheMedi2 | it's not talking to the server at all | 05:23 |
| GeoffTheMedi2 | so I don't think the problem is trying to start the AIs | 05:23 |
| GeoffTheMedi2 | although that would probably fail for the same reason, if the sever could somehow be started despite the problem | 05:23 |
| Chris-Chrkl | right | 05:24 |
| Chris-Chrkl | back in a minute or so ... | 05:24 |
| GeoffTheMedi2 | k | 05:24 |
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| Chris-Chrkl_ | ok, no change without the firewall running. Black window with bgmusic | 05:27 |
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| Chris-Chrkl | should I check the sockets with TCPView for example? | 05:28 |
| GeoffTheMedi2 | perhaps... I dont' know much of anything about networking protocols or sockets or such... | 05:29 |
| Chris-Chrkl | k, well anyway the freeoriond process is listening on a udp-port as soon as I have the single-player-setup dialog | 05:31 |
| Chris-Chrkl | so it is open for communication | 05:31 |
| GeoffTheMedi2 | does freeorion send anything? | 05:31 |
| Chris-Chrkl | yes, when I start the game there are three new tcp connections from freeorion | 05:32 |
| GeoffTheMedi2 | tcp, not udp...? | 05:32 |
| Chris-Chrkl | yupp | 05:32 |
| GeoffTheMedi2 | is that worrisome? (again, I have no idea...) | 05:33 |
| Chris-Chrkl | don't think so | 05:33 |
| Chris-Chrkl | I only see the open connections not the incoiming communication | 05:33 |
| Chris-Chrkl | well I don't know enough about the games net architecture. to read more from it | 05:34 |
| Chris-Chrkl | Thank you anyway for your extensive help in finding the problem | 05:34 |
| GeoffTheMedi2 | you should probably post about this on the forums... it's obviously beyond my capacity to troubleshoot | 05:35 |
| Chris-Chrkl | OK, I will. Thanks again | 05:35 |
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| Chris-Chrkl | Gone for now. Bye. | 06:15 |
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